FAQ

What is included in the kit?
It depends on what you choose in the kit configurator. The full kit contains:
  • a front wheel with the motor, a tire and a tube
  • a bag with the battery
  • a wireless cadence sensor with the rechargeable battery
  • a wireless handlebar remote control with the rechargeable battery
  • a charger
How does Vekkit work?
The wireless cadence sensor detects when you start rotating the pedals and sends a signal to the motor controller which commands the motor to rotate. If you don't rotate the pedals, the motor will not help you ride.
Where are the Vekkit kits built?
Bags, sensors, batteries and other parts (except the motor) are made in Poland. Motors for Vekkit kits are made by the AKM brand.
Why does the delivery take so long?
We make each kit in our workshop in Poland only after receiving the order because our configurator has a lot of options. Our kits are something like customised bicycles - that's why it can take up to a month to produce the kit (depending on the orders quantity).
What happens if something breaks?
We have replacement parts for all kit elements and manufacture them without the waiting list. It means that you won't have to wait a lot of time (like when you order a new kit) and will get the needed part quickly.
Where do you manufacture Vekkit?
Controllers, battery bags, batteries, cadence sensors and remote controls are made in Krakow, Poland. We use 3d printers to make manufacturing more eco friendly. Also kits have motors made by AKM and chargers by Liitokala.
How to switch motor assist levels on Vekkit?
You can change assist levels using the handlebar remote control (3 levels), the power button on the kit or mobile apps for iOS and Android (10 levels).
Does Vekkit show ride statistics?
Sure, you can view speed, distance, battery voltage, how far can you go on current battery charge and other stats in the mobile apps.