FAQ

What are included in a kit?
It depends on what you will choose in a kit configurator. The full kit contains:
  • a front wheel with a motor, tire and tube
  • a bag with a battery
  • a wireless cadence sensor installed on a crank with a rechargeable battery
  • a wireless handlebar remote control with a rechargeable battery
  • a charger
How does Vekkit work?
A wireless cadence sensor detects when you start rotating pedals and send a signal to a motor controller which "tells" a motor to rotate. If you don't rotate pedals motor will not help you to ride.
Where are the e-bike kits built?
Bags, sensors, batteries and other parts except a motor are made in Poland. Motors for Vekkit kits are made by AKM.
Why does delivery take so long?
We make each kit in our workshop in Poland only after receiving an order because our configurator has a lot of options. Our kits are something like customized bicycles that's why it can take up to a month to produce a kit (depending on the order quantity).
What happens if the something breaks ?
We have replacement parts for all kit elements and manufacture them without the waiting list. It means that you shouldn't wait a lot of time (like when you order w new kit) and will get a needed part within very short time.
Where do you manufacture Vekkit?
Controllers, battery bags, batteries, cadence sensors and remote controls are made in Krakow, Poland. We use 3d printers to make manufacturing more eco friendly. Also kits have motors by AKM and chargers by Liitokala.
How to switch motor assist levels on Vekkit?
You can change assist levels using a handlebar remote control (3 levels) or mobile apps for iOS and Android.
Does Vekkit show ride stats?
Sure, you can view speed, distance, battery voltage, how far can you go on a current charge and other stats in mobile apps.