30th, Nov we decided to stop selling and accepting new orders. The corona crisis "broke" the whole project, we've spent more than a year trying to resolve all supply problems. We had to close our workshop for 3 weeks due the whole team got the corona, when we developed new sensors with new chips we got a message from li-ion cell suppliers that new cells will be available only a few months later when we finally found new motor hubs UPS lost the shipment with all hubs etc. This year we redesigned the architecture of our kits three times to reduce production delays, but it didn't help. Service and repairs are of course still being processed and all down payments will be returned to our customers. If you don't want to wait for your kit, please, send an e-mail to hey@vekkit.com with the subject "Cancel order ...". We don't want just "to throw away" our project because we spent 3 years developing our kits (days, nights, weekends) that's why if someone is ready to buy the project we'll be happy to sell it with 1-year support (the price starts from 300K EUR). If you know someone who is interested please tell him/her/them about us. We don't like words like "the first wireless", "the lightest" etc. but our kits are silent, smart, very light, allowed on planes (with a small battery), and made in the EU.

WARRANTY TERMS AND CONDITIONS



Velotton sp. z o.o., guarantee good quality and proper functioning of the purchased kit if used in the manner appropriate for the purpose thereof and in accordance with the operation manual, and will provide warranty services subject to the following conditions:

1) This Warranty covers the defects resulting from defective parts, materials or manufacturing, if such defects are revealed during the period of 12 months since the date of receiving a kit.

2) The device is considered defective if it fails to perform the functions as indicated in the operation manuals, technical specifications or any other similar documents supplied with the equipment, and the failure is due to internal device characteristics.

3) The Warranty does not cover consumables or parts of limited regular functionality due to their natural wear and tear.

4) This Warranty does not necessarily cover transport costs and risks associated with the transport of your product to and from.

5) This Warranty does not cover:

  1. If you have any warranty claims to make please contact us at hey@vekkit.com